Last updated – November 20, 2023
Refund Policy You Can Enjoy
Try Before Buying
All products owned by BdThemes come with a free version uploaded into the WordPress.org repository. We suggest you should try our plugins and send us queries on anything you don’t understand via LiveChat, support, or social media. Our expert support team works continuously to answer your needs whenever you need them. Please send us emails to [email protected] or check the support page https://bdthemes.com/support/
No Question Asked Refund Policy
BdThemes appreciates you for purchasing our products and we are confident that you will LOVE them and benefit from using them. Still, we offer a 14-day money-back guarantee with our products, no questions asked.
In case you feel that our product no longer benefits you or it causes you any trouble, we are happy you offer you a 100% refund within 14 days from purchase.
However, we may invite you to a chat to learn about the problem you faced and your suggestions that may help us improve our products and services while refunding. We would appreciate it if you could give us insight on the reason for a refund.
All products launched and maintained by BdThemes offer enhanced web developing experiences with WordPress and Elementor. We made them let you experience more mobility, utility, and expertise when designing awesome websites using the designing tools. We try to cope with the latest trends so you don’t miss anything.
Our mission is to hand you down a tool that helps expand your potential to the maximum and help you grow more profoundly. That’s why we also provide detailed information on our products, and working mechanisms with hand-written product tutorial documents, tutorial videos, essential blogs, social media shares, and extensive live support.
You won’t feel stressed out using any of our products.
Please Stay Concerned
- Clause-1: Processing your refund takes a little amount of time as we have to communicate back & forth with the fund processing team. During that period, we may ask you for an opportunity to solve any issue behind the refund.
- Clause-2: We may refuse refunds for clients who act suspiciously or violate our company policies. Please read the policy carefully.
- Clause-3: The validity period for issuing a refund is 14 days from the purchase moment. This stands for both regular packages and offer packages. After 14 days are over, we won’t process any refund.
- Clause-4: Renewals and license upgrades are non-refundable.
- Clause-5: Refund request will be denied in case of special offers and promotion events (predefined refund conditions stated and followed by) with specifically stated rules and regulations, and only accepted within the allowed parameters.
Automatic Renewal Policy
All premium products of BdThemes come with yearly renewal subscriptions. It’s your choice if you want to continue the renewal or not. We suggest you should renew your subscriptions as we always update our product and bring new improvements without delay. A valid subscription is essential for obtaining the updates and some of the features may not work unless have a valid subscription.
If the plugin expires-
- You will not get to download the product from the site
- Extensions related to the plugin will also be unavailable for downloading
- Expired licenses are not under our support system
- The automatic renewal option works for all products using PayPal or Stripe. That means your payment info will be recorded and used from the payment gateway to renew the license in time.
If automatic subscription payment is active-
- The product subscription will be renewed after one year from the purchase date
- Charge automatically from your account
- No refund is redeemable for automatic renewal
- You can turn off auto-renewal from your dashboard before the expiration date.
Acceptance of Refund Policy
Purchasing our product or placing an order for purchase means you have read all the policies (including the Refund Policy) properly and you agree with and accept all terms and policies. We discourage you from placing orders if you disagree with any of the terms or policies.
You are eligible for the refund by meeting any of the criteria above. Please contact us for the refund and wait no more than 2 working days for us to follow up on your query.
[ in case of official vacation periods, the wait time can extend to a maximum of 4 working days ]
Support Team BdThemes
